Terms of Service

Luxor Technology (“Luxor”) is a corporation incorporated in the state of Delaware, USA, and provides products, services, and technologies through the (“Luxor Platform”). These terms of service constitute the entire agreement between the parties (together, the “Terms”). In the event of any inconsistency between these Terms and any of the other addenda, terms, and documents, the provisions of these terms of services shall prevail to the extent of such inconsistency. All other information provided on the Luxor Platform or oral/written statements made are excluded from these Terms and do not constitute a legal agreement between the parties. Use of the Luxor Platform and the services is governed by these Terms.

Updating our Terms

We work constantly to improve our services, products, and software by expanding our offering, developing new features, or partnering with other industry peers. As a result, we may need to update these Terms to reflect the updates. By accessing, viewing, submitting, or downloading information from the Luxor Platform and using the services provided by Luxor, you acknowledge that you have read and considered, and you understand and unconditionally agree to be bound by these Terms. Luxor may, at any time, without notice, amend the Terms. You agree to continue to be bound by any such amended Terms and that Luxor has no obligation to notify you of such amendments. You acknowledge that it is your responsibility to check these Terms periodically for changes and that your continued use of the Luxor Platform and services offered by Luxor following the posting of any changes to the Terms indicates your acceptance of any such changes.

AML / KYC policy

This Know-your-Customer and Anti-money Laundering Policy ("KYC/AML Policy") outlines the procedures and mechanisms used by Luxor to prevent money laundering and doing business with illicit counterparties. Our KYC/AML Policy is guided by the BSA, specifically, the AML and Counter-Terrorist Financing (“CTF”) provisions, as mandated by U.S. federal law, the Patriot Act, and all other rules and regulations regarding KYC, AML, and CTF.

You are not allowed to access or use the Luxor Platform if any part of your mining farm is located in, you are located in, incorporated or otherwise established in, or a resident of: (i) any state, country or other jurisdiction that is embargoed by the United States of America; (ii) a jurisdiction where it would be illegal according to Applicable Law for you (by reason of your nationality, domicile, citizenship, residence or otherwise) to access or use the Luxor Platform; or (iii) where the publication or availability of the Luxor Platform is prohibited or contrary to local law or regulation, or could subject any member of Luxor to any local registration or licensing requirements (together, the “Restricted Jurisdictions”). Luxor may, in its sole discretion, implement controls to restrict access to the Luxor Platform in any of the Restricted Jurisdictions. If Luxor determines that you are accessing the Luxor Platform from any Restricted Jurisdiction, or have given false representations as to your location of incorporation, establishment, citizenship or place of residence, Luxor reserves the right to close any of your accounts immediately and freeze all of your account balances.

You hereby authorize us, or a third-party service provider, to take any measures that we consider necessary to perform background checks on yourself and/or your institution. We screen individuals and institutions that are illicit actors, politically exposed, sanctioned, and/or have adverse media outstanding. Failing to comply with KYC/AML policies and background checks provides Luxor the right to close any of your accounts and/or freeze all of your account balances.

You hereby authorize us, or a third-party service provider, to take any measures that we consider necessary to monitor and screen your Bitcoin and other cryptocurrency address for the detection of illicit activity. We monitor miner payout addresses on an ongoing basis.

If at any point we deem your account to be associated with any illicit activity we will take the appropriate measures to close any of your accounts immediately and freeze all of your account balances and report suspicious transactions to the appropriate authority as required by Law.

Your Commitments to Luxor

We require you not to share your password, give access to your Luxor account to others, or transfer your account to anyone else. Only individuals or institutions that have opened an account (“Luxor Account”) and successfully completed our KYC/AML checks are considered Luxor customers. If you would like to provide access to your Luxor Account to another individual or institution, this individual or institution must register a user account with Luxor and successfully complete our KYC/AML checks. You agree that you will not allow any persons who have not successfully completed our KYC/AML checks to access or use your Luxor Account.

You don't carry out any activity that: (i) involves proceeds from any illegal or unlawful activity (including activities relating to cryptocurrency tumblers, darknet markets, money laundering or terrorism financing); (ii) publishes, distributes or disseminates any illegal or unlawful material or information; or (iii) otherwise violates, or could violate, any applicable laws

We try to make our services broadly available to everyone, but you cannot use Luxor if:

  • You carry out any activity that: (i) involves proceeds from any illegal or unlawful activity (including activities relating to cryptocurrency tumblers, darknet markets, money laundering or terrorism financing); (ii) publishes, distributes or disseminates any illegal or unlawful material or information; or (iii) otherwise violates, or could violate, any applicable laws
  • Your legal capacity has not been limited to the extent that would prevent you from undertaking the obligations assumed by these Terms
  • You are under the age of 18
  • We previously disabled your account for violation of our Terms
  • You are in Restricted Jurisdictions
  • The legal entity you are acting on behalf is not duly established and existing under the law that governs its jurisdiction
  • You are not authorized to act on behalf of the legal entity and to undertake these Terms

If you are acting on behalf of a legal entity, you acknowledge the following:

  • Your legal capacity has not been limited to the extent that would prevent you from undertaking the obligations assumed by these Terms

You acknowledge that you are fully responsible for obtaining necessary information about tax or similar obligations arising from the use of our services, products or software. You also acknowledge that we are not responsible for obtaining the mentioned information nor for the fulfillment of such tax (or similar) obligations

You agree not to abuse or exploit by any means our services, products or software. This includes but is not limited to mistakes, programming bugs, withholding attacks, botnet attacks, Denial-of-Service attack (DDoS) or errors in a cryptocurrency network to take unfair advantage of us or other users in our platform in bad faith

User accounts and privacy rights

You need to create a Luxor account in order to use our services. You acknowledge that inactivity in our platform constitutes a ground for the suspension or deletion of your account. Your Luxor account will be considered inactive if you haven't submitted hashing power to our platform in the last 30 consecutive days. In the case that your account was deleted due to inactivity, you lose the right to any remaining balance.

You have the right to have all your personal data wiped from our system. You can request your account to be deleted from our platform by emailing us at [email protected]. We commit to deleting your Luxor account within 10 business days after we receive notice of your request.

Mining

We reserve the right not to accept computing power offered by one or more users without having to provide a reason. This clause is applicable temporarily to all users (for example due to platform maintenance or technical problems) or to certain users (for example due to account suspension).

We reserve the right to suspend access to any user account and thus to accept computing power for suspicion of a breach of these Terms. If your activity goes under investigation and we found a breach of these Terms, you lose the right to claim any remaining balance.

We reserve the right to withhold a Miners pending balance if a Miner uses proxies or agents that are not configured correctly between the Mining Pool and the Miner. A Miner shall disclose the use of any proxies or agents to Luxor. If configuration issues are due to the use of custom firmware, Luxor may ask for a copy of the firmware to further investigate

All mining rewards will be distributed in the cryptocurrency that origin the credit in your account unless stated otherwise.

As a purchaser of hashrate we reserve the right to use purchased hashrate in any way we see fit internally. We may not mine on a specific chain.

You acknowledge that our platform is not an electronic wallet intended to store your cryptocurrency. We set low thresholds so that the pool is constantly flushing any remaining balance to the address provided. You also acknowledge that opting for a higher threshold increases the risk of loss of cryptocurrency. Luxor is not responsible in the case of a hack, and we strongly recommend moving your cryptocurrency to a secure wallet.

In the case of a fork in the network, the remaining balance held in the pool doesnt entitle you to receive any cryptocurrency derived from the fork.

Any payouts made to you is considered complete at the moment of sending it to the address listed in your account. In case you provided a wrong address and we issued one or more distributions to that address, you acknowledge that blockchain transactions are irreversible and therefore we should not be liable for any mining rewards lost.

You acknowledge that Luxor is constantly improving its security measures against security breaches that might result in the loss of cryptocurrency. In such a case, we nor any other person responsible for the operation of our services, products or software is liable to users for any damage caused.

All users are strongly encouraged to enable 2FA as a means to mitigate the risk of unauthorized access to their account.

We reserve the right to penalize any breach of these Terms, which had or could have resulted in taking unfair advantage of us or other users in our platform. The mentioned penalties can be up to the whole amount the user took in bad faith.

You acknowledge that mining rewards are depending on a multiplicity of factors including but not limited to luck, network difficulty, latency, reject rate, etc. Therefore, the reward outcome cannot be predicted.

We reserve the right to terminate without prior notice permanently or temporarily the operation of any of our services, products or software. In such a case, the remaining balance in users accounts will be sent to the addresses provided.

Limits of Liability

We work hard to provide the most reliable products, services, and software. However, we can't guarantee that they will ever be safe, error-free, or that they will function without disruptions, delays, or imperfections. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstances will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms or Luxors products, services, or software

Other

If any portion of these Terms are found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver

These Terms of Service come into full effect on the date of their publication on Luxors Pool website

Dispute Resolution

Any claim based on these Terms will be solved amicably by mutual consent, in lack of agreement any dispute arising out of or in connection with these Terms shall be referred to and finally resolved under the Delaware, USA State Law and by its Courts.

Contact

If you have questions about these Terms, you can contact us by email at [email protected].

Do you have any questions?

Please contact our support team

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